Booredatwork

It seems the iphone has not been spared from defects and iphone lousy customer service…

That’s odd, Apple has a 14 day refund policy on the iPhone. As in, you can’t return it for a full refund after 14 days. Darin writes:

So I made the 15 mile drive to the AT&T store and as soon as I walked in I was told that they will have nothing to do with the iPhone the moment you leave the store. So I drove 15 miles back home and called the nearest Apple store. They told me that they will handle any issues after the first 14 days, but AT&T is responsible for any issues within the first 14 days.I then called AT&T and talked to a very friendly and helpful rep who told me that she believed that Apple would have to replace the phone but would verify, I spent several minutes on hold before she returned and after verifying the policy did confirm that AT&T policy states that Apple is responsible for all phone issues.

I explained what the Apple store told me and she volunteered to call them, I spent about 10 minutes on hold and she came back on and let me know that she had talked to the Apple store manager who stated that Apple policy states that AT&T is responsible for the first 14 days but that she would work with me if I went to the store.

A lot more here